The internet was down. Immediately my mind was full of 'what ifs'. What if they can't send anyone out for days, or weeks? What if I don't meet my time obligations? What if I get so far behind that I won't be able to catch up? What if someone is trying to contact me and can't get through?
I tried my phone, my tablet, my laptop, three computers in the house and they were ALL DOWN. What am I going to do?
Then the technician on the other end of the phone line said something that made me love him instantly. "The good news is, I can have a technician there before noon tomorrow."