The Pencil Skirt
I was asked to speak at a prestigious women's club and needed a new outfit. I found the most gorgeous deep purple knit pencil skirt with a lighter shade sheer shirt. I had the shirt altered by 'pleating' the back to make it even more stunning. All set, and I was so pleased with the snug fit of the skirt.
After the meeting, I noticed that the skirt was sagging in the back and took it to the store, complaining. The lady asked if I wanted a refund and I said "No, I want a replacement that will not lose it's shape." She said she couldn't do that but would give me a 30% discount. "What good will that do me? Can't you just call another store and find me another?"