Many of us have lived long enough to see a decline in customer service. When I was growing up and even as a young adult, serving a customer was more important than the sale itself. It was common knowledge that if you made a customer happy, he would return, again and again. Remember when you went to the service station to get gas? You got SERVICE. Someone filled your gas tank, cleaned your windshield, rear window and side windows. Your oil was checked and your tires were checked as well. You were offered the free item of the week, usually drinking glasses or coffee mugs.
Showing posts with label sells. Show all posts
Showing posts with label sells. Show all posts
Wednesday, September 14, 2016
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